The Second Cup: Apps, Apps, Apps

Posted by Meghann Olshefski
Tue, 2010-02-09 11:34

Economist: A Special Report on Social Networking

Online social networks are changing the way people communicate, work and play, and mostly for the better - download full report - click here.

Social Media and Baby Boomers

A summary of Media Post's take on social media and baby boomers --

Include social media in plans to reach Boomers: it is clear that social networks are not a passing phase for Boomers. Like others, they are finding that online social networks enhance their existing relationships.

Tea Party Trying to Organize Offline

Tea Partiers held their first national convention this weekend in Nashville, TN.  The convention is part of the movement’s attempt to organize offline and become a legitimate political party.  The convention’s organizer, Judson Phillips, said ,”If 2010 is another year of rallies, we’ve lost.”  Tea Partiers have organized and communicated almost entirely through social networking sites.  Having a convention is a step in the right direction for the Tea Party but they have a long way to go if they hope to become an established political party.

What's Next for Geolocation? Apps, Apps, Apps

Geolocation social networks are set to be in 2010 what microblogging was in 2008 - the next big thing. Currently the space is being dominated by Foursquare, with others like Gowalla, MyTown and Loopt  trailing in its wake.

Google Creating Twitter Clone for Gmail

As soon as this week, Google might be rolling out a "Twitter-killer" feature for Gmail users, according to a report from the Wall Street Journal.

Gmail users can currently broadcast status messages via the Google Talk feature. The main difference between the current offering and the new feature is that status messages aren't available in a timeline format. With the new "Twitter clone," they will be. 

Reaching Millions with Twitter: The Whole Foods Story

Have you ever wondered how a business handles more than a million Twitter fans? Want the inside scoop from the largest retailer on Twitter?

Even if you’re a small business, there’s some great insight to be gained from Marla Erwin, Interactive Art Director for Whole Foods Market. Marla was instrumental in creating Whole Foods’ acclaimed social media program and the results have been phenomenal! For example, in the first year, Twitter.com/Wholefoods gained a million Twitter followers. It has now surpassed 1.75 million people.

How to Market your Business with Twitter Lists

Twitter is a networking haven for businesses. But is there an easy way to draw the right people to you with Twitter?

The answer is yes and there’s a great Twitter feature that can help you: Twitter lists.  Twitter lists can grab the interest of people you most want to meet, help you make a great first impression and can help you with marketing segmentation.

And finally, check out this video from TechPresident, From the Bloomberg Campaign, Social Media Stats.

The Second Cup: Most Wanted Edition

Posted by Meghann Olshefski
Mon, 2010-02-08 11:31

Google Airs Super Bowl Ad, Making Rare TV Appearance

Google Inc., the world’s most popular search engine, aired a minute-long commercial during the Super Bowl, marking a rare use of TV advertising for the company.  The ad demonstrated features of the company’s search engine, including its translation functions. The commercial, called “Parisian Love,” showed an Internet user relying on Google to court someone in France.

And Google responds...

Love and the Super Bowl

If you watched the Super Bowl this evening you'll have seen a video from Google called "Parisian Love". In fact you might have watched it before, because it's been on YouTube for over three months. We didn't set out to do a Super Bowl ad, or even a TV ad for search. Our goal was simply to create a series of short online videos about our products and our users, and how they interact. But we liked this video so much, and it's had such a positive reaction on YouTube, that we decided to share it with a wider audience.

If you like it too, we hope you'll watch the others. Enjoy.

FBI's Most Wanted: Your Browsing Activity

FBI Director Robert Mueller wants ISPs to track “origin and destination information” about their customers’ browsing habits and store them for authorities’ use for two years, according to a CNET report.  That would mean monitoring the IP addresses, domains and exact websites users visit, and then storing that information for months. If officials who support this measure get their way, federal, state and local law enforcement would be able to access the information via search warrant or subpoena.

How to Run an Online Contest

A year ago we launched the ReadWriteWeb Guide on Community Management with the knowledge that "Community Manager" would become an increasingly popular job title. Since then, the requirements of keeping your customers engaged have become more demanding. According to one report, contests are becoming increasingly popular. ReadWriteWeb caught up with Strutta CEO Ben Pickering, to find out what businesses can do to generate more participation from their contests.

Reinventing John McCain...Dot Com

The Phoenix-based marketing firm Forty has posted a walk-through of just went into the revamping of John McCain's website for his upcoming Senate race. Here's the new site, and here's what the old one looked like. For the design and process geeks among us, these insights into how projects go from conception stage to implementation out in the actual world are like candy. Or bacon, depending on where your tastes lay. More please.

You Should Always Refollow

Posted by wesleydonehue
Mon, 2010-02-08 10:33

After an enriching conversation with my buddy @treypennington (who you should be following) I've decided that political candidates and elected officials should always refollow their twitter followers.

What do you think? 

- @wesleydonehue

The Second Cup: You Too Can Google

Posted by Meghann Olshefski
Fri, 2010-02-05 10:32

While we're here in DC preparing for yet another giant snowstorm, here are some virtual tidbits to keep you warm through the weekend wherever you may be.

Bloomberg '09 Spent Over $2 Million on Digital Ads

The Bloomberg 2009 campaign has become notorious for record spending. Yet, while it probably spent the most ever for a mayoral campaign on digital media - over $2 million - that number represents just a small fraction of the amount spent on television ads, direct mail, and other traditional media buys.

The campaign - resulting in Mike Bloomberg's third New York City Mayoral win - had a digital media strategist on staff, and used a variety of innovative online tactics - even running Google search ads to promote the @mikebloomberg Twitter account. However, despite the campaign's dedication to digital media, only around 3.5 percent of its total ad spend went to the Web, totaling just under $60 million. 

Apple to Developers: No Location-Based Ads For You

Apple has posted a note to iPhone developers that sounds suspiciously like a warning against including location-based advertising in a mobile app.

The specific text reads: “If you build your application with features based on a user’s location, make sure these features provide beneficial information. If your app uses location-based information primarily to enable mobile advertisers to deliver targeted ads based on a user’s location, your app will be returned to you by the App Store Review Team for modification before it can be posted to the App Store.”

Scott Brown Used Google for Field Organizing, Not Just Advertising

Here’s one angle of the Brown campaign that hasn’t gotten much attention: Brown’s folks used free Google online tools to help organize grassroots voter outreach and to collect field data.

Candidates, You Too Can Google Like Scott Brown

The Boston Globe reports on a campaign event that sounds like it's going to put Google's Elections and Issue Advocacy division (did you know Google had that level of specialists?) in every strategist's iPhone. Duing an invitation-only event at Google's Washington office, Sen.-elect Scott Brown's new media director showed fellow Republicans how their winning Massacusetts campaign used Google tools to get Brown's name in front of voters.

How Scott Brown Won Google

Having an opponent who was asleep at the switch didn't hurt, but some of Scott Brown's key campaign aides say they couldn't have pulled off the upset GOP victory in Massachusetts last month without Google.

"The running joke in the campaign is that when you go to [President Obama's] Web site, it says, 'Powered by Hope,'" said Rob Willington, Brown's new media director, at a briefing Wednesday afternoon (hosted at Google's D.C. headquarters, perhaps not surprisingly, though the Brown people said they'd been making similar presentations to conservative think tanks and groups around town). "With how much we used Google, you could say, 'Powered by Google,' for the Brown campaign."

Check out The Foundry's exclusive interview with Rob Willington - In The Greenroom: Scott Brown Strategist Rob Willington

 

MoneyBomb 101: Successful Fundraising Drives through your Campaign Website

Posted by Martin Avila
Thu, 2010-02-04 13:09



What is a Moneybomb?

“Moneybomb” is a term for an online donation drive managed through a campaign website and attached to a predetermined financial goal; a time limit is placed on the event to add a sense of criticality, often 24 hours but potentially as much as a week.

The first such event completed by Terra Eclipse was during Constitution Week of Ron Paul’s 2008 presidential campaign. This set the stage for later single-day drives which were timed to meet quarterly financial targets and immensely successful in doing so.

Setting a Plausible Goal

The first thing I tell anyone about a moneybomb is that 95% of them are doomed to failure at the hands of overzealousness. Politics is largely a game of expectations -- setting an unattainable goal and missing the mark can destroy supporters’ confidence in your campaign. Conversely, vastly exceeding expectations makes your campaign appear much stronger and more capable. Think of it this way: when considering your public image, a house party spilling over into the streets will play much better than a football stadium only one quarter full.

Setting an attainable goal -- even if it seems less significant -- is far better than attempting to shoot for the moon and raise an impossible sum. Even for established political figures, setting a modest initial goal of $50K allows for supporters to easily throw their hat into the ring and fuel measurable success. If something sounds easy, people will gladly participate; if it sounds completely implausible, they will instinctively shy away from it.

As an unofficial rule, don't ask your supporters to donate more than $20 to reach any online goal. Keep in mind that the payoff for their investment is not face time with your candidate, an expensive meal or even an autograph; properly scaled moneybombs will keep the financial goal attainable and place the focus on the real importance of each and every individual contribution.

When making a solicitation for a future moneybomb, constantly remind your supporters of how easy it will be to raise that sum of money -- and it should be, even in small increments.  For example, if even one third of 35,000-member email list contributed $5, a substantial amount can be raised in a very short time. Of course, at that point the bar can be raised on the heels of your “overwhelming success!”

If your number of supporters is such that it will force you to seek out a single donation of more than $20, it may be helpful to consider setting a firm date for the event roughly six weeks in advance; this should provide ample time to build a pledge list through your website and sufficiently publicize your moneybomb via email updates.

Transparency and Recognition

Transparency builds trust. Once your goal is set, provide real time data on the success of your campaign in the form of a donation tracker on the front page of your web site. Ron Paul’s most successful moneybomb received tremendous momentum because the campaign provided a real-time view of total fundraising amounts, quarterly goals and current progress. Supporters soon came to see it as a quantifiable way to combat the "media bias" against Dr. Paul. The need for transparency is a large part of what galvanized them.

Often times campaign sites require assistance with the specialized development necessary to provide real-time donation reporting. Terra Eclipse has developed the NetBoots (http://www.netboots.net) framework for conservative campaigns of any size to obtain these features at a very affordable rate; feel free to contact us for more information to find out how we might be able to help.

Also, remember to “give credit where credit is due”, namely by doing everything possible within your means to thank your supporters and help them participate to a greater extent in your own success. I am constantly reminded of the importance of this principle any time I visit the Leadership Institute, where Morton Blackwell makes it a practice to incorporate a donor name and often a photo into every area of the building made possible as a result of their generosity. Online, a similar philosophy can produce beneficial results; Terra Eclipse utilizes a live contribution tracker to display recent donor names, you could affordably consider creating a donor “Wall of Fame” with the permission of your donors.

Event Based Fundraising

Ideally, any moneybomb is made more fruitful if launched in conjunction with an event in real life. If attending an existing event or organizing your own is not possible, choose a date with tangible significance, such as Constitution Day or July 6 , the date of the first Republican Convention; this creates subtext and a symbolic link between your causes and the funds your supporters are helping to raise for your campaign. A drive coinciding with the end of the quarter can also prove successful as it creates an added sense of urgency and momentum toward a larger goal.

If you are unable to find a suitable holiday or significant date that is relevant to your campaign, consider putting together a house party, town hall meeting, tele-townhall or other smaller-scale event. Any means of aligning your moneybomb with some form of live donor interaction will be a definite benefit; ideally, a combination of a number of these elements timed to coincide with an online drive will represent a sizable boost in campaign contributions.

Tracking and Communication

In the lead up to any single-day fundraising event, tracking pledges as well as donations will prove to be an important asset. Pledges provide not only a forecast of potential success, but also a means of collecting emails for later appeals or to reconnect with supporters who have yet to follow through with a pledged donation. Effective use of a Customer/Constituent Relationship Manager (CRM) such as Salesforce, or simply organizing donor groups in your bulk email provider, can help organize and leverage this data.  For instance, knowing whether a supporter has only recently become a donor or has done so in the past can be a powerful piece of information in sending targeted requests.

If a donor has pledged at the maximum level in your previous contribution cycle, he or she should obviously receive a different message regarding your upcoming moneybomb than one who has only recently pledged.  All of those you contact should be reminded of the event at least once beforehand with specific figures, including pledge forecasts and some anticipation of the level of success that is expected. Be sure to reinforce the critical importance of each personal contribution.

Requests for participation in an online pledge drive are often plagued by a fatal misstep: repeated requests for donations can often drown out the larger message and platform of your campaign.  Whenever possible, be sure to reiterate the causes you support and the guiding principles you endorse as a preamble to any message pertaining to the drive.  Connecting the two concepts in the minds of your supporters will help to frame your request as a confirmation of a mutual goal rather than a desperate plea.

Parting Thoughts

A successful moneybomb will energize supporters, get them excited about the future and build a coalition for your campaign -- all while raising the money you need to be successful in your endeavors.

In summary: set an easily attainable target, publicize your efforts with the correct strategy and recognize your supporters as the people responsible for helping you achieve success.



Martin Avila is President and CEO of Terra Eclipse (http://www.terraeclipse.com). Terra Eclipse provides political consulting and tech development  for Non-Profit, Republican and Conservative campaigns and causes of all sizes.

The Second Cup: #demonsheep

Posted by Meghann Olshefski
Thu, 2010-02-04 10:31

Bloomberg Campaign: Social Media Case Study

We’re enjoying a rare break in between sessions at a Starbucks on the corner of 36th/Madison. So far we’ve attended some great sessions and have used livestream to catch up on the one’s we couldn’t make due to conflicts. Lots to soak in.

By far, the highlight of the week (so far) has been Jonah Seiger’s review of Michael Bloomberg’s successful social media campaign of 2009. Jonah, founder of Connections Media, was generous in his presentation, sharing loads of insights most folks in his shoes would keep close to their chest.

Want to know what makes a Facebook Widget rock? Read on.

The Who Rocks Facebook with Name that Riff

I’m not a big fan of the majority of available widgets, apps, and games that bombard Facebook.  Most are garbage in my opinion, and do nothing other than clutter your profile or page.

The problem is many of these widgets were built with the old school marketing mentality of “if we build it, they will come.’”

The truth is, Facebook widgets fail for the following reasons...

This is probably the worst video of the 2010 election cycle and we're only 1 month into the year. What's next?

Carly Fiorina Releases Trippy 'Demon Sheep' Ad [Video]

California senatorial candidate Carly Fiorina (R) has released a highly unusual attack ad featuring a red-eyed man in a mixed sheep-wolf outfit crawling on all fours in a meadow. There's also lightning. Somewhere in there is a message about opponent Tom Cambpell and fiscal conservatism. Skip to 2:25 if you just want to see the glowy eyes.

Grab insight on the video and a synopsis of the aftermath from TechPresident.

Social Media & Young Adults

Two Pew Internet Project surveys of teens and adults reveal a decline in blogging among teens and young adults and a modest rise among adults 30 and older. Even as blogging declines among those under 30, wireless connectivity continues to rise in this age group, as does social network use. Teens ages 12-17 do not use Twitter in large numbers, though high school-aged girls show the greatest enthusiasm for the application.

(H/T @MelissaTweets)

FL-SEN: The Hug that Triggered a Bomb

You know what they say these days: it's not enough to just hold a money bomb. You gotta have a theme. Scott Brown used "Red Invades Blue." Florida Republican Marco Rubio, running against Gov. Charlie Crist in their party's primary for the open Senate seat, is getting a bit more creative -- and timely -- with it.

 

 

CPAC: There's An App For That

Posted by Meghann Olshefski
Wed, 2010-02-03 17:27

If you're headed to CPAC this year, you might want to download this iPhone app when it's available. Here is a detailed overview of the application provided by the Raise Digital team...

Raise Digital and Purple Forge Announce CPAC iPhone Application

RaiseDigital is proud to sponsor the official iPhone application for CPAC 2010. In a partnership with PurpleForge, RaiseDigital has developed an iPhone application to allow attendees of the CPAC conference to stay up to date with the latest CPAC related photos, videos, news and events from the leading smartphone platform. The application is currently being reviewed by the iTunes store, and will be released before the conference.

The Application

The iPhone application is designed to fit the needs of CPAC attendees. From providing a list of events and sponsors to providing an in-app map of the conference location, the application offers an interactive experience to the conference attendees like none other.

The front page of the application also offers sponsors the opportunity to advertise their booth and location to application users. CPAC sponsors interested in buying advertisement in this space can contact us at cpac@raisedigital.com for more information.

 

Events List

One of the most important things for a conference is that everything happens on time. With an events schedule immediately available to attendees from their mobile devices, events are more likely to run smoothly and on time. This will significantly improve the experience for all attendees at CPAC.

The CPAC iPhone app has a live schedule of the conference events, which is featured on the home page of the application. The events will be run on an RSS feed, so changes can be made in real time and can be pushed to the users. The events list includes the locations, times and speakers for each of the events in CPAC and will be updated to reflect changes in the schedule.

The application will also allow you to add events to a Gmail calendar.

Twitter

CPAC has a strong following on Twitter, and many people enjoy tweeting from their mobile devices during the conference. One thing we wanted to do with an iPhone application was to provide an opportunity to combine the popularity of Twitter with a single location to bring it all together.

The CPAC 2010 iPhone application has a built-in Twitter function, which allows attendees to keep up with the latest Twitter trends on CPAC from a stream within the CPAC application. Users can search popular hashtags (such as #CPAC10) and see what people are saying about the conference. Also, through logging into their Twitter accounts, users can retweet other user’s tweets, reply to them, and even update their statuses with the latest news from within the application.

Map of the Conference

A common negative experience at a conference is getting lost, not knowing where to find one’s next session, or trying to find where that booth was where they wanted to meet up with a friend. This is especially important this year as CPAC has moved locations!

The CPAC app will provide users with a map of the conference area, complete with booth locations and conference locations. Navigation of the map is easy as pinch to zoom in and un-pinch to zoom out- this intuitive design allows users to quickly identify their locations and their destination. This inclusion should help significantly improve the user experience at CPAC.

Survey

Gone are the days of the sheets attendees are asked constantly to fill out- we’ve entered a new digital age, and many people already have access to their mobile phones on a constant basis, even tweeting about their experience while in the session.

We’ve taken that idea and applied it to a function within the application- instead of filling out a survey on paper, users can now fill out a survey directly from within the application while they are still in the session. Not only does this increase the chances users will provide feedback for the conference, but it brings feedback for the conference into the 21st century.

Videos and Photo

One of the most interactive parts of any conference is the pictures and videos people take while they attend- of themselves, speakers and their friends. One need we saw when developing this application was a place where users could see their content featured as well as see what other people are posting.

From within the application, users can see videos and photos from CPAC events, see interviews and more related to the event in real time. As users submit new photos and videos, their content can be seen from Flickr and YouTube and streamed to their mobile devices.

We can’t wait for the application to go live and get your feedback! Look for it soon on the iTunes Application Store.

You can view a slideshare presentation outlining all of these features in Raise Digital's full review online.

 

 

 

 

The Second Cup: Don't Spam Me Bro

Posted by Meghann Olshefski
Wed, 2010-02-03 10:35

Social Media Reshaping Politics in Arkansas

The social media are changing the political playing field, and their impact has never been more evident in Arkansas than in recent weeks.

Twitter, Facebook and blogging have allowed anyone with a computer to be part of the political landscape, to immediately respond to events and to throw out facts, conjecture, gossip and innuendo.

Add Private Notes to Tweets and Group Emails with Bccthis

Quick Pitch: Bccthis is an innovative technology that provides new levels of communication for email, micro-blogging and social networking services.

Genius Idea: If you’ve ever worked in an environment that shares a group mailing list, you know that at some point, side conversations about a certain topic start to take place off-list with a number of the participants. Sometimes you might want to add more background details or make clarifications, other times you’re — we’ll admit it — making fun of something the author of one of the threads said.

3 New Ways to Measure the Social Web

When most people think of web analytics, they think about pageview tracking; basically, measuring which pages on a website are being viewed. Pageview tracking is a well-established technology, but it’s no longer meeting the needs of many of the most well-known companies in social media. Companies like Facebook (Facebook), Zynga, Slide, and RockYou are spending tons of resources building their own internal analytics tools.

There’s a reason for this: Social media is highly competitive, and the biggest advantage you can have is data. To improve and grow, these companies need to gather as much information as they can, and they need more than simple pageview tracking.

In the following sections I will cover three of the most important things to measure for social applications.

Seth Godin on Email Marketing

Seth Godin has an insightful blog post up where he very succinctly describes the fundamental difference between spam and permission-based email campaigns.

A spam campaign feels like a smart idea, but over time, the more you use it, the less your brand is worth. A permission campaign, on the other hand, only grows in value, until it gets big enough that you can build an entire business around it.

Earning permission is a long-term, profitable, scalable strategy that pays for itself. Think about how much better off a brand would be if it took the time to make promises, keep them and be transparent about its communications.

 

Case Study: Social Networking Does Work

Posted by Jeff Vreeland
Tue, 2010-02-02 14:55

Yesterday M+R Strategic Services released their 2010 NonProfit Social Media Benchmark Study: An Analysis of Growth and Social Engagement Metrics for Nonprofit Organizations. This is coming from the same company that has performed similar case studies on email use for nonprofits (2008 & 2009).

The findings in the study, while not all that surprising, are quite re-assuring for some of the best practices we already know. 

Below are a few of the highlights:

  • Organizations posted to their Facebook Pages an average of six times per week and tweeted four to five times per day.
  • Each week, an average of 2.5% of each organization’s Facebook fans took action (e.g. contributed wall posts, “likes,” or comments).
  • Facebook fan bases grew by an average of 3.75% each month, and Twitter followers grew by 9% per month.
  • 2% of Facebook fans removed themselves or hid their news feeds each month.
  • Facebook fan growth occured at a rate of 0.23% for each post by the organization.
  • For every post by an organization, 0.56% of that organization’s fans viewed the Page 

A deeper read of the case study talks about the different types of organizations that were used for evaluation of Facebook and Twitter as well as a look into money raised via the 'Causes' section of Facebook.

 

 

 

TechRepublican Goes to CPAC

Posted by Meghann Olshefski
Tue, 2010-02-02 12:06

I'm excited to announce that TechRepublican and the David All Group are hosting the 1st annual TechRepublican Digital Bootcamp at CPAC -

Saturday, February 20th from 10am - 12noon in the Wilson Room at the Marriott Wardman Park Hotel in Washington, DC. The event is free to registered CPAC attendees -

The Bootcamp will consist of two tactical panels, discussion sessions, and a keynote speech from Red State founder, Erick Erickson.

I've gathered together what we think are the best of the best when it comes to 2009 online campaigns and several of our very own TechRepublican contributors.

Here's a look at the program and we hope to see you there.

The Right's Digital Grassroots: Best Practices.

  • Rory Cooper, Heritage Foundation
  • Todd Herman, Republican National Committee
  • David All, David All Group

Grassroots Technology Spotlight: The year's most innovative political technologies.

  • Ethan Eilon, David All Group - Act.iv.ist
  • Jeff Vreeland, Techrepublican Contributor - Roots of Liberty
  • Wesley Donehue, Techrepublican Contributor - Voter Fetch

Keynote: How grassroots activists can uproot the establishment and rise up online candidates and causes.

  • Erick Erickson, Red State Founder 

Stay tuned for updates.